Emergency Plumbing

What Counts as a Plumbing Emergency

If you're unsure whether your situation warrants an after-hours call, it probably does. These are the calls we take most often across King, Pierce and Snohomish County:

• Burst or leaking pipe — every minute of uncontrolled water is drywall, flooring and framing. This is the one that turns into a five-figure restoration bill if it runs overnight.
• Sewage backing up into the house — a biohazard, not an inconvenience. Stop all water use and call.
• No water at all — a failed main water service line, a well pump failure, or a frozen line.
• Water heater leaking or flooding — a failed tank empties forty to eighty gallons onto the floor. See water heater service.
• Overflowing toilet that won't stop — often the first visible symptom of a blocked main line, not a fixture problem. Toilet and fixture repair.
• Sump pump failure during a storm — the pump fails exactly when the power does, which is exactly when you need it.
• Every drain in the house backing up at once — that's the main sewer line, not a local clog. See sewer repair.
• Gas smell near a water heater or appliance — leave the building first, call the utility, then call us.
• Suspected slab leak — warm spots on the floor, running water you can hear with everything off, an unexplained bill spike.

What Happens When You Call

A person answers. We ask what's happening and walk you through immediate containment on the phone — usually the shutoff — before a truck is even assigned, because the first five minutes matter more than the drive time.

On arrival we diagnose before we quote. Where the problem is underground or inside a wall, that means a camera inspection or electronic leak location rather than a guess. You get the price before work starts, including after hours — the number we give you is the number you pay.

Most emergencies come in two parts: stopping the damage tonight, and the permanent repair. We're explicit about which is which. Stabilizing a line at 2 a.m. and scheduling the trenchless replacement or repipe for a weekday is frequently the cheaper path, and we'll say so instead of selling the full job at emergency rates.

Why the DIY Fix Usually Costs More

Two specifics worth knowing. Chemical drain cleaner poured into a fully blocked line doesn't clear it — it sits in the pipe, and the next person to open that line takes caustic splash. It also degrades older pipe and can void a manufacturer warranty. Second, a tightened or clamped fitting on a pressurized supply line under stress buys hours, not days, and it usually fails while nobody's home. If your homeowner's policy is going to cover water damage, it will ask who performed the repair — and a licensed, permitted repair is the answer that gets paid.

15% Off for Veterans

Show a valid military ID and take 15% off any plumbing service, emergency calls included. It applies at 2 a.m. the same as it does at 2 p.m.

24/7 Emergency Plumbing Across Western Washington

Licensed, bonded and insured in Washington. Residential and commercial. We dispatch around the clock throughout King, Pierce and Snohomish County, including Seattle, Bellevue, Tacoma, Everett, Renton, Kirkland, Redmond, Auburn, Federal Way, Puyallup, Lynnwood, Issaquah, Burien, Sammamish and Bothell. See the full service area.

See what customers say, financing options for repairs that land at a bad time, and our maintenance plan — which exists specifically to keep these calls from happening.